Moving and Connecting Utilities: A Guide for London, Ontario Residents

Moving to the Forest City? A Guide to Connecting Utilities in London, Ontario

Congratulations! You’re moving to London, Ontario, a vibrant city steeped in history and known for its beautiful parks and friendly atmosphere. But amidst the excitement of finding your new place, don’t forget the essential task of connecting utilities. This guide will help you navigate the process of setting up electricity, water, gas, internet, and waste collection in your new London home.

Planning Ahead is Key

  • Know Your Move-In Date: Ideally, initiate utility connection requests 2-4 weeks before your move- moving company London Ontario in date. This ensures a smooth transition and avoids disruptions in essential services.
  • Gather Information: Have your new address, phone number, and the previous occupant’s account number (if available) handy. This will expedite the connection process with most providers.

Essential Utilities:

  • Electricity: London Hydro is the primary electricity provider for the city. You can initiate service online at or call their customer service line at 519-661-6200. Be prepared to provide your move-in date, meter number (located on your meter box), and a deposit (amount may vary).

  • Water & Wastewater: The City of London manages water and wastewater services. Visit the City’s website at or call 519-661-4546 to set up service. Again, have your move-in date and new address ready.

  • Natural Gas (Optional): Enbridge Gas Distribution Inc. is the primary natural gas supplier in London. If your new residence has gas heating or appliances, you’ll need to establish service. Head to their website at or call 1-888-228-1000 to initiate the connection process.

Staying Connected:

  • Internet & Cable: London boasts a variety of internet and cable providers. Popular options include Bell, Rogers, TekSavvy, and Cogeco. Research plans and pricing that suit your needs and budget. Most providers allow online sign-up or contacting them by phone. Be prepared to choose an installation date that works for you.

  • Phone: Many internet providers offer bundled phone plans. Alternatively, explore options with mobile phone carriers or independent phone service providers.

Waste Collection & Recycling:

  • Waste Collection: The City of London provides curbside waste collection services. Collection schedules and guidelines are available on the City’s website or by calling 519-661-4666. Familiarize yourself with accepted waste materials and recycling guidelines to ensure proper disposal.

Additional Tips:

  • Compare Rates: Electricity and internet providers often offer competitive plans. Do your research and compare rates before making a decision.
  • Consider Bundled Services: Bundling your internet, cable, and phone services can sometimes lead to cost savings.
  • Read the Fine Print: Before finalizing any service agreement, understand the contract terms, including any early termination fees or minimum service periods.
  • Keep Records: Maintain copies of your service confirmation emails and signed contracts for future reference.

Moving Resources:Congratulations on your move to London! By following these steps and utilizing the provided resources, you can ensure a smooth transition and have all your essential utilities connected and ready to go when you arrive in your new Forest City home.

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